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Hardware • [Solved] Asus gl753vd / USB ports issue on the right side

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Never paid attention to it , but recently come to the realization that both USB ports on the right side are not functioning :
https://asus-rog-gl753vd.rogdoc.com/en/ ... ight-side/

The two ports on the left side , which I always used until now , are working properly :
https://asus-rog-gl753vd.rogdoc.com/en/ ... left-side/

Whatever is plugged in , is not recognized by the system .

Helpful information ?

output lsusb :

Code:

phil@phil-gl753vd:~$ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hubBus 001 Device 004: ID 8087:0a2a Intel Corp. Bluetooth wireless interfaceBus 001 Device 003: ID 0b05:1854 ASUSTek Computer, Inc. ITE Device(8910)Bus 001 Device 002: ID 045e:076c Microsoft Corp. Comfort Mouse 4500Bus 001 Device 005: ID 13d3:5666 IMC Networks USB2.0 HD UVC WebCamBus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hubphil@phil-gl753vd:~$ 
output lspci -v :

Code:

phil@phil-gl753vd:~$ lspci -v 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 05)Subsystem: ASUSTeK Computer Inc. Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM RegistersFlags: bus master, fast devsel, latency 0, IOMMU group 1Capabilities: <access denied>Kernel driver in use: skl_uncore00:01.0 PCI bridge: Intel Corporation 6th-10th Gen Core Processor PCIe Controller (x16) (rev 05) (prog-if 00 [Normal decode])Subsystem: ASUSTeK Computer Inc. 6th-10th Gen Core Processor PCIe Controller (x16)Flags: bus master, fast devsel, latency 0, IRQ 122, IOMMU group 2Bus: primary=00, secondary=01, subordinate=01, sec-latency=0I/O behind bridge: e000-efff [size=4K] [16-bit]Memory behind bridge: de000000-df0fffff [size=17M] [32-bit]Prefetchable memory behind bridge: c0000000-d1ffffff [size=288M] [32-bit]Capabilities: <access denied>Kernel driver in use: pcieport00:02.0 VGA compatible controller: Intel Corporation HD Graphics 630 (rev 04) (prog-if 00 [VGA controller])DeviceName:  Onboard IGDSubsystem: ASUSTeK Computer Inc. HD Graphics 630Flags: bus master, fast devsel, latency 0, IRQ 131, IOMMU group 0Memory at dd000000 (64-bit, non-prefetchable) [size=16M]Memory at b0000000 (64-bit, prefetchable) [size=256M]I/O ports at f000 [size=64]Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]Capabilities: <access denied>Kernel driver in use: i915Kernel modules: i91500:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture ModelSubsystem: ASUSTeK Computer Inc. Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture ModelFlags: fast devsel, IRQ 255, IOMMU group 3Memory at df430000 (64-bit, non-prefetchable) [disabled] [size=4K]Capabilities: <access denied>00:14.0 USB controller: Intel Corporation 100 Series/C230 Series Chipset Family USB 3.0 xHCI Controller (rev 31) (prog-if 30 [XHCI])Subsystem: ASUSTeK Computer Inc. 100 Series/C230 Series Chipset Family USB 3.0 xHCI ControllerFlags: bus master, medium devsel, latency 0, IRQ 128, IOMMU group 4Memory at df410000 (64-bit, non-prefetchable) [size=64K]Capabilities: <access denied>Kernel driver in use: xhci_hcdKernel modules: xhci_pci00:14.2 Signal processing controller: Intel Corporation 100 Series/C230 Series Chipset Family Thermal Subsystem (rev 31)Subsystem: ASUSTeK Computer Inc. 100 Series/C230 Series Chipset Family Thermal SubsystemFlags: fast devsel, IRQ 18, IOMMU group 4Memory at df42f000 (64-bit, non-prefetchable) [size=4K]Capabilities: <access denied>Kernel driver in use: intel_pch_thermalKernel modules: intel_pch_thermal00:15.0 Signal processing controller: Intel Corporation 100 Series/C230 Series Chipset Family Serial IO I2C Controller #0 (rev 31)Subsystem: ASUSTeK Computer Inc. 100 Series/C230 Series Chipset Family Serial IO I2C ControllerFlags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 5Memory at df42e000 (64-bit, non-prefetchable) [size=4K]Capabilities: <access denied>Kernel driver in use: intel-lpssKernel modules: intel_lpss_pci00:16.0 Communication controller: Intel Corporation 100 Series/C230 Series Chipset Family MEI Controller #1 (rev 31)Subsystem: ASUSTeK Computer Inc. 100 Series/C230 Series Chipset Family MEI ControllerFlags: bus master, fast devsel, latency 0, IRQ 132, IOMMU group 6Memory at df42d000 (64-bit, non-prefetchable) [size=4K]Capabilities: <access denied>Kernel driver in use: mei_meKernel modules: mei_me00:17.0 SATA controller: Intel Corporation HM170/QM170 Chipset SATA Controller [AHCI Mode] (rev 31) (prog-if 01 [AHCI 1.0])Subsystem: ASUSTeK Computer Inc. HM170/QM170 Chipset SATA Controller [AHCI Mode]Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 129, IOMMU group 7Memory at df428000 (32-bit, non-prefetchable) [size=8K]Memory at df42c000 (32-bit, non-prefetchable) [size=256]I/O ports at f090 [size=8]I/O ports at f080 [size=4]I/O ports at f060 [size=32]Memory at df42b000 (32-bit, non-prefetchable) [size=2K]Capabilities: <access denied>Kernel driver in use: ahciKernel modules: ahci00:1c.0 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #3 (rev f1) (prog-if 00 [Normal decode])Subsystem: ASUSTeK Computer Inc. 100 Series/C230 Series Chipset Family PCI Express Root PortFlags: bus master, fast devsel, latency 0, IRQ 123, IOMMU group 8Bus: primary=00, secondary=02, subordinate=02, sec-latency=0I/O behind bridge: [disabled] [16-bit]Memory behind bridge: df300000-df3fffff [size=1M] [32-bit]Prefetchable memory behind bridge: [disabled] [64-bit]Capabilities: <access denied>Kernel driver in use: pcieport00:1c.3 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #4 (rev f1) (prog-if 00 [Normal decode])Subsystem: ASUSTeK Computer Inc. 100 Series/C230 Series Chipset Family PCI Express Root PortFlags: bus master, fast devsel, latency 0, IRQ 124, IOMMU group 9Bus: primary=00, secondary=03, subordinate=03, sec-latency=0I/O behind bridge: d000-dfff [size=4K] [16-bit]Memory behind bridge: df200000-df2fffff [size=1M] [32-bit]Prefetchable memory behind bridge: [disabled] [64-bit]Capabilities: <access denied>Kernel driver in use: pcieport00:1c.6 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #7 (rev f1) (prog-if 00 [Normal decode])Subsystem: ASUSTeK Computer Inc. 100 Series/C230 Series Chipset Family PCI Express Root PortFlags: bus master, fast devsel, latency 0, IRQ 125, IOMMU group 10Bus: primary=00, secondary=04, subordinate=04, sec-latency=0I/O behind bridge: [disabled] [16-bit]Memory behind bridge: df100000-df1fffff [size=1M] [32-bit]Prefetchable memory behind bridge: [disabled] [64-bit]Capabilities: <access denied>Kernel driver in use: pcieport00:1f.0 ISA bridge: Intel Corporation HM175 Chipset LPC/eSPI Controller (rev 31)Subsystem: ASUSTeK Computer Inc. HM175 Chipset LPC/eSPI ControllerFlags: bus master, medium devsel, latency 0, IOMMU group 1100:1f.2 Memory controller: Intel Corporation 100 Series/C230 Series Chipset Family Power Management Controller (rev 31)Subsystem: ASUSTeK Computer Inc. 100 Series/C230 Series Chipset Family Power Management ControllerFlags: fast devsel, IOMMU group 11Memory at df424000 (32-bit, non-prefetchable) [disabled] [size=16K]00:1f.3 Audio device: Intel Corporation CM238 HD Audio Controller (rev 31) (prog-if 80)Subsystem: ASUSTeK Computer Inc. CM238 HD Audio ControllerFlags: bus master, fast devsel, latency 32, IRQ 134, IOMMU group 11Memory at df420000 (64-bit, non-prefetchable) [size=16K]Memory at df400000 (64-bit, non-prefetchable) [size=64K]Capabilities: <access denied>Kernel driver in use: snd_hda_intelKernel modules: snd_hda_intel00:1f.4 SMBus: Intel Corporation 100 Series/C230 Series Chipset Family SMBus (rev 31)Subsystem: ASUSTeK Computer Inc. 100 Series/C230 Series Chipset Family SMBusFlags: medium devsel, IRQ 16, IOMMU group 11Memory at df42a000 (64-bit, non-prefetchable) [size=256]I/O ports at f040 [size=32]Kernel driver in use: i801_smbusKernel modules: i2c_i80101:00.0 3D controller: NVIDIA Corporation GP107M [GeForce GTX 1050 Mobile] (rev a1)Subsystem: ASUSTeK Computer Inc. GP107M [GeForce GTX 1050 Mobile]Flags: bus master, fast devsel, latency 0, IRQ 130, IOMMU group 2Memory at de000000 (32-bit, non-prefetchable) [size=16M]Memory at c0000000 (64-bit, prefetchable) [size=256M]Memory at d0000000 (64-bit, prefetchable) [size=32M]I/O ports at e000 [size=128]Expansion ROM at df000000 [disabled] [size=512K]Capabilities: <access denied>Kernel driver in use: nouveauKernel modules: nouveau02:00.0 Network controller: Intel Corporation Wireless 7265 (rev 59)Subsystem: Intel Corporation Dual Band Wireless-AC 7265 [Stone Peak 2 AC]Flags: bus master, fast devsel, latency 0, IRQ 133, IOMMU group 12Memory at df300000 (64-bit, non-prefetchable) [size=8K]Capabilities: <access denied>Kernel driver in use: iwlwifiKernel modules: iwlwifi03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)Subsystem: ASUSTeK Computer Inc. RTL8111/8168/8411 PCI Express Gigabit Ethernet ControllerFlags: bus master, fast devsel, latency 0, IRQ 19, IOMMU group 13I/O ports at d000 [size=256]Memory at df204000 (64-bit, non-prefetchable) [size=4K]Memory at df200000 (64-bit, non-prefetchable) [size=16K]Capabilities: <access denied>Kernel driver in use: r8169Kernel modules: r816904:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)Subsystem: ASUSTeK Computer Inc. RTS5229 PCI Express Card ReaderFlags: bus master, fast devsel, latency 0, IRQ 126, IOMMU group 14Memory at df100000 (32-bit, non-prefetchable) [size=4K]Capabilities: <access denied>Kernel driver in use: rtsx_pciKernel modules: rtsx_pciphil@phil-gl753vd:~$ 
output dmidecode -t 8 :

Code:

phil@phil-gl753vd:~$ sudo dmidecode -t 8[sudo] wachtwoord voor phil: # dmidecode 3.4Getting SMBIOS data from sysfs.SMBIOS 3.0.0 present.Handle 0x0004, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J1A1Internal Connector Type: NoneExternal Reference Designator: PS2MouseExternal Connector Type: PS/2Port Type: Mouse PortHandle 0x0005, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J1A1Internal Connector Type: NoneExternal Reference Designator: KeyboardExternal Connector Type: PS/2Port Type: Keyboard PortHandle 0x0006, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J2A1Internal Connector Type: NoneExternal Reference Designator: TV OutExternal Connector Type: Mini Centronics Type-14Port Type: OtherHandle 0x0007, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J2A2AInternal Connector Type: NoneExternal Reference Designator: COM AExternal Connector Type: DB-9 malePort Type: Serial Port 16550A CompatibleHandle 0x0008, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J2A2BInternal Connector Type: NoneExternal Reference Designator: VideoExternal Connector Type: DB-15 femalePort Type: Video PortHandle 0x0009, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J3A1Internal Connector Type: NoneExternal Reference Designator: USB1External Connector Type: Access Bus (USB)Port Type: USBHandle 0x000A, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J3A1Internal Connector Type: NoneExternal Reference Designator: USB2External Connector Type: Access Bus (USB)Port Type: USBHandle 0x000B, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J3A1Internal Connector Type: NoneExternal Reference Designator: USB3External Connector Type: Access Bus (USB)Port Type: USBHandle 0x000C, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J9A1 - TPM HDRInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: OtherHandle 0x000D, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J9C1 - PCIE DOCKING CONNInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: OtherHandle 0x000E, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J2B3 - CPU FANInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: OtherHandle 0x000F, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J6C2 - EXT HDMIInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: OtherHandle 0x0010, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J3C1 - GMCH FANInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: OtherHandle 0x0011, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J1D1 - ITPInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: OtherHandle 0x0012, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J9E2 - MDC INTPSRInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: OtherHandle 0x0013, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J9E4 - MDC INTPSRInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: OtherHandle 0x0014, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J9E3 - LPC HOT DOCKINGInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: OtherHandle 0x0015, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J9E1 - SCAN MATRIXInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: OtherHandle 0x0016, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J9G1 - LPC SIDE BANDInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: OtherHandle 0x0017, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J8F1 - UNIFIEDInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: OtherHandle 0x0018, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J6F1 - LVDSInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: OtherHandle 0x0019, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J2F1 - LAI FANInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: OtherHandle 0x001A, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J2G1 - GFX VIDInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: OtherHandle 0x001B, DMI type 8, 9 bytesPort Connector InformationInternal Reference Designator: J1G6 - AC JACKInternal Connector Type: OtherExternal Reference Designator: Not SpecifiedExternal Connector Type: NonePort Type: Otherphil@phil-gl753vd:~$ 
Soluble ? ... and how ?

Thank You

Statistics: Posted by Fossy — 2024-01-11 08:03 — Replies 5 — Views 978



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