Hardware • Can't print to networked printer

Hi all. I've been pulling my hair out trying to get a networked printer to work with a laptop running Debian 12. I was able to print from this same laptop when it was running Lubuntu, from a different laptop running Mint, and from a Windows machine.

The printer is a Samsung C410. My desktop environment is LXQT, which installs with "system-config-printer".

Steps I took to set the printer up:

1. Prior to me doing anything, the printer automatically shows up in Print Settings (system-config-printer), but is not properly set up (URI is "file:///dev/null", make and model is "Local Raw Printer").
2. Install printer driver supplied by the manufacturer: https://ftp.hp.com/pub/softlib/software ... .17.tar.gz. Ran a script named "install-printer.sh". The script prompts me to automatically set up the firewall (giving no information as to what exactly it does), and ostensibly completes successfully.
3. Edit existing printer properties: choose the correct installed driver (Samsung C410 Series), and set device URI (socket:/192.168.1.82:9100)

When I try to print a test page, I get a dialog box that says "Error: There was a problem processing document 'Test Page' (job 1)." with a handy "Diagnose" button which, after a few clicks, produces the attached text file.

Additionally, I tried printing a test page from another Debian 12 machine running KDE Plasma; this machine would have me believe the test page prints successfully, but nothing comes out of the printer.

Random probably-useless bit of info (because I'm grasping at straws): when installing Debian on the two Debian machines I created a root account (because I didn't know I didn't have to enter a password for root).

troubleshoot.txt

Statistics: Posted by burtfaceman — 2024-11-15 05:07 — Replies 1 — Views 42

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